Customer Portals
Web Hosting Portal
Login to your Web site control panel
Secure File Hosting Portal
Login to your ShareSync Account
Login to Web Mail
Access your email when you are out of the office from any device
VyperTransfer
Alternative to WeTransfer for sharing files larger than 2GB. No sign up or registration required
Secure Document Service
Privately hosted Portal for Confidential Documents Sharing
Business Continuity Management
Ensuring you can recover from the unexpected
Frequently Asked Questions
Common questions about secure customer portals, client communication and support workflows.
What is a customer portal?
A customer portal is a secure online area where clients can access selected information or services associated with a business. Depending on the project, a portal can be used for documents, updates, support interactions or other controlled client-facing functions.
How can a customer portal improve client communication?
A portal gives customers a consistent place to access relevant information and interact with the business, reducing reliance on scattered email conversations. It can make information easier to find and create a clearer record of client activity and requests.
Are customer portals secure?
Customer portals can be designed with authentication, permissions, encrypted connections and other controls appropriate to the information being handled. Security requirements should be defined at the start of the project and reviewed as the portal evolves.
Can customer portals be customised?
Yes. Customer portals can be adapted around the workflows, information and branding required by the business. The available features depend on the platform and the integrations needed for the particular project.
Can clients submit support requests through a portal?
A customer portal can be configured to provide a structured route for customers to submit requests where this is part of the required workflow. Requests can then be captured in a consistent format and directed to the appropriate support process.